Returns
To return a Things Above Custom Apparel product: You must request an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number simply email us at hello@thingsaboveca.com and request an RMA number. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it. The RMA number, once received, must be written in a conspicuous place on the outside of the return parcel.
What can be returned: Due to the custom nature of what we do, no returns accepted, except in cases of physical damage upon receipt. We take pride in delivering top-quality products, and in the unlikely event of any damage, kindly contact us within 10 days of receiving your order for assistance.
What cannot be returned: No returns will be accepted after 10 days of receipt of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return.
Returns for refund: must be made within 10 days of receipt of purchase.
Returns for exchange or store credit: must be made within 10 days of receipt of purchase.
Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
To return your items:
- Contact Customer Support to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement or a refund.
- Write the RMA number in a conspicuous place on the outside of the return parcel.
Send the package to:
Things Above Custom Apparel - Returns
118 La Porte St. STE A
Arcadia, California 91006
United States
